reframe_it

Great communication doesn’t just happen—it’s built. This blog offers insights and strategies to help leaders, teams, and organizations communicate with clarity, influence, and impact.

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Fillers: Why 'Um' Isn't Always a Mistake

Filler words have long been treated as flaws, signs of hesitation or lack of polish. But their real story runs deeper: they reveal the brain's balance between thinking and speaking under pressure. When leaders learn to use silence as a signal rather than scramble to fill it, communication shifts from performance to presence. The next level of verbal authority isn't about speaking flawlessly; it's about speaking with calm clarity that helps others think with you, not just listen to you.

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Vocal Fry: The Subtle Habit That Shapes Your Executive Presence

Leadership presence isn't shaped by words alone; it also lives in tone. Vocal fry, the low creak that creeps into speech, is often dismissed as trivial; yet, research shows it can influence perceptions of authority and hireability, particularly for women. While some public figures have leaned into it, trusted leaders like Indra Nooyi avoid fry, opting for resonance and variation instead. For executives, even a subtle vocal habit can quietly influence judgments of clarity, credibility, and trust.

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Like Social Media, GenAI Is Addictive — and Can Be Misleading

Generative AI tools like ChatGPT are designed for engagement, not accuracy, making users feel confident even when the output is flawed. An HBR study showed that executives relying on GenAI made worse predictions than those who collaborated with peers, revealing the subtle danger of its persuasive tone. This post urges leaders to remain critical, involve human judgment, and understand how AI works to avoid being misled by tools that sound smart but don't truly know.

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Confidence vs Courage: You’re Focused on the Wrong One

Real leadership starts not with confidence but with the willingness to act before you feel ready. Instead of waiting, this approach pushes you to take small, brave steps that build real strength over time. By moving forward despite fear, you earn trust, drive meaningful change, and create a culture of resilience. Courage becomes your foundation, and confidence naturally follows as a result. Show up fully and lead with the energy that inspires growth in yourself and everyone around you.

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